Secure Transaction
- Brand name: MOC
- Blocks pcs: 4236
- Product Material: Eco-friendly ABS plastic
- Packing content: 1 set of Building Blocks and detailed instructions.
About Feedback
Please do contact us before leaving a Neutral or Negative feedback.
As a serious and responsible seller, we will try our best to solve your problem.
Your comment is very important in our business success.
Please note
If there are any problems with our products and logistics, please let us know and we will provide you with the best service.
If there is any problem after receiving theproduct.Please contact us immediately.We will give you an answer within 24 hours.
If any parts are missing.Please be assured that I will send you some substitutes.
Wholesale is welcome.Follow our store, you can enjoy more discounts, and your good feedback will be appreciated.Thank you very much!
SHIPPING & HANDLING
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 10 – 15 business days (in regular seasons) or more depends on holiday seasons.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| LOCATION | *ESTIMATED SHIPPING TIME |
| United States | 1-2 Weeks |
| Canada, Europe | 2-4 Weeks |
| Australia, New Zealand | 2-4 Weeks |
| Mexico, Central America, South America | 2-4 Weeks |
Refunds (if applicable)
We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons: The product is flawed. The print quality is poor. The product you received is different from the product originally represented on our site. Please email us at contact@lepinlepin.com with a photo of the product you received along with detail shots you wish to include.
We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.
For all other requests please email us at contact@lepinlepin.com. Our customer service team will review your claim. If your claim is approved, we will provide you with a return address.
Customers are responsible for return and exchange shipping rates. Please allow 3-5 business days after your return is received for a refund to appear. Any unauthorized returns, or returns of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.
